Outreach and Support Office Hours

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Session Updates: On Monday, Nov. 12, we will explain the details of our modify pathway plans for school districts impacted by the hurricanes. Join us then between 12:30 and 1:30.


Dates and Times: Mondays from 12:30 pm to 1:30 pm
Accessories: headphones, a microphone, or a headset

NCVPS will maintain live online support on Mondays from 12:30 pm to 1:30 pm to answer questions and resolve problems for facilitators. Drop in any time during that hour for questions you might have. We are looking for additional ways to support our school and at-home facilitators, and, as always, you can also contact us any time by opening a ticket with the Virtual Support Center.

Anyone can drop in to our office hours. Our main audience tends to be e-learning advisors and facilitators who have direct contact with NCVPS students. This could be lab facilitators, e-learning advisors, graduation coaches, tutors, and parents. We’ve had a lot of experience facilitating NCVPS students and working with other facilitators.

We won’t be able to fix technical problems during this hour, but we can help you open a ticket with our Virtual Support Center. Sometimes explaining the problem clearly helps the tech team fix your technical issues.

To communicate during the online session, you will need headphones and a microphone, or a headset. The headphones help cancel out any echo while you’re talking. Your computer’s built-in microphone should work fine.

How to Access the Online Session

  • Join our Adobe Connect room here.
  • Select the “Enter as a Guest” button.
  • Type in your name and organization (e.g. Pam – East Tech High).
  • Click the “Enter Room” button.
  • You may be prompted to enable flash or to install a small Adobe application.


Watch this Adobe Connect video if you need more assistance.