Outreach and Support Office Hours

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Session Updates:  We will not have office hours on Oct. 1, 2019. We will return the following week!


Dates and Times: Tuesdays from 10:00 a.m. to 11:00 a.m.
Access: https://ncvps.zoom.us/j/907229190
Accessories: headphones, a microphone, or a headset

NCVPS will maintain live online support on Tuesdays from 10:00 a.m. to 11:00 a.m. to answer questions and resolve problems for facilitators. Drop in any time during that hour for questions you might have. We are looking for additional ways to support our school and at-home facilitators, and, as always, you can also contact us any time by opening a ticket with the Virtual Support Center.

Anyone can drop in to our office hours. Our main audience tends to be e-learning advisors and facilitators who have direct contact with NCVPS students. This could be lab facilitators, e-learning advisors, graduation coaches, tutors, and parents. We’ve had a lot of experience facilitating NCVPS students and working with other facilitators.

We won’t be able to fix technical problems during this hour, but we can help you open a ticket with our Virtual Support Center. Sometimes explaining the problem clearly helps the tech team fix your technical issues.

To communicate during the online session, you will need headphones and a microphone, or a headset. The headphones help cancel out any echo while you’re talking. Your computer’s built-in microphone should work fine.

How to Access the Online Session

  • Join our Zoom room here.
  • Select the “Enter as a Guest” button.
  • Type in your name and organization (e.g. Pam – East Tech High).
  • Click the “Enter Room” button.
  • You may be prompted to enable flash or to install a small Zoom application.