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If you have students who are low-performing, under-performing, or at-risk for any reason, NCVPS has a number of intervention strategies for districts and schools to follow.

  • Check for progress reports and report cards in the registration system. Updates are made every two weeks during the fall and spring and every week during summer. You may contact teachers directly between updates to check on student progress.
  • ELAs, facilitators, and parents can use the Canvas App or Canvas Portal to track student progress and communicate with instructors.
  • Have students contact their instructors during their office hours for live help.
  • Try to establish a recurring time for the student to meet online or by phone with their instructor for one-on-one tutoring. Many of our instructors teach at a traditional school during the day, so it may have to be after regular school hours. Peer Tutoring can help, though, during school hours.
  • Have the student sign up for NCVPS Peer Tutoring. Students can access peer tutoring from within their courses. Peer Tutoring offers the following services:

Peer Tutoring – Peer Tutors provides tutoring in specific content areas.
Virtual Buddy – Virtual Buddies are select student volunteers who have agreed to work with NCVPS students who need more than content help in their online classes.
Quick Questions – Services are available to all students at the start of the semester.
Writing Center – Are students working on an essay? The Writing Center can help.
Tech Support – For students who need some tech help with their courses.
English Language Learners – Have your ELL students sign up for this.
College Readiness Services – Designed for students preparing to go to college.

  • Establish peer tutoring with other successful NCVPS students at your school (if available).
  • Have EC students meet with the school’s EC specialist.
  • See our list of assistive technologies.
  • Have students attend your school’s review sessions (if available).
  • Have students attend your school’s tutoring session (if available).
  • If the student is taking the course off-campus, consider moving the student to a lab setting, especially if the student is not logging into the course.
  • If you have students in EOC courses, be sure that they take part in our EOC Reviews that are in each EOC course. Have them contact their teachers for more information.
  • Establish weekly or bi-weekly contact with instructors of any at-risk students.
  • Have parents log in with the students at home and monitor their work. Parents can communicate with the instructor, too.
  • Be sure students are aware of our basic support structure:

Teachers help with course questions and course content.
The Virtual Support Center helps with technology issues in the course and login issues.
School ELAs help students with enrolling and withdrawing from a course and with transcript and report card questions about their NCVPS classes.

  • Do you have an unusual situation or special circumstance? Open a ticket with our Virtual Support Center, and ask for help from our Outreach and Support team. Include as many details as you can in your ticket. A member of the outreach team will contact you.