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Semester Success with NCVirtual

We have several processes that schools should follow throughout the semester to help students have greater success in NCVPS courses. Check out these four support features:

1. Ensure Students Have a Successful Start

Direct students to our Getting Started as an NCVPS Student web page. This page guides students step-by-step through the initial days of their course. They will find valuable resources for reading, viewing, and printing on the Getting Started page.

2. Printable Guides and Checklists

Check out our printable guides and other online resources for school ELAs, students, parents, and mentors.

See our Printable NCVPS Guides for all the details.

3. Check Grade Reports

Check the registration system for progress reports. We post progress reports every two weeks in the registration system. If you have questions about a student’s performance between grade postings, email the student’s teacher directly for an update. We will continue to post our grades into the registration system until we are integrated with PowerSchool.

See our calendar for the exact dates of grade postings. See our Guide for Accessing Grade Reports.

4. Progress Report Action Steps

What should your action steps be with our progress reports? We’re glad you asked! Here are a few steps you can take.
Access the Report – Progress reports are posted in the NCVPS registration system. See our Guide for Accessing Grade Reports for details.

Schools have access to our posted progress reports. Parents, facilitators, and mentors can use the Canvas App for Parents to monitor student progress.

Schools should check the following two items on every progress report:

  • Check Student Progress – If you have any underperforming students, we have several supports ready for you. Students have time to improve their grades, but they should start immediately. Please review the following supports.
  • Check Teacher Comments – Our teachers will request data that they need from the school, like parent contact information and IEP/504 modifications. They may need the school to contact students if they have stopped logging into the course and do not respond to teacher communications.

We have several levels of support for students who may be underperforming or need help in any way.

Student Help Page – If students are having any problems at all, and they aren’t sure where to find help, they should visit our Student Help page. They are never more than two clicks away from help!

Peer Tutoring Center – Do not let this resource go unutilized for any student who needs help. There is a link to the Peer Tutoring Center in every course.

Teacher Communications – Students do not always advocate for themselves very well. Go ahead and reach out to the NCVPS teacher to see if adjustments can be made for students who are struggling. Our teachers are eager to help.

Intervention Strategies – NCVPS has a number of intervention strategies for districts and schools to follow. These are good for any low-performing, under-performing, or at-risk students. Visit our Intervention Strategies page for details.

Guide for Parents and Mentors – Most students have someone who wants to help them. It might be a parent, other relative, friend, minister, coach, or mentor, but they don’t know how to help. Try to get our Guide for Parents and Mentors into their hands. It might be the exact kind of help your student needs.

Virtual Support Center – If you have a complicated support question or problem and don’t know where to start, open a ticket with our Virtual Support Center. We will escalate your ticket to the right person. Be sure to include the student’s name, PowerSchool ID number, and your school name. If your ticket is about a specific course, please include the course name and teacher name.

5. NCVirtual Help

Districts, schools, and students have several places to seek help. Determine which of the following resource you need:

Virtual Support Center – Get all your questions answered and problems solved here. Students, e-learning advisors (ELAs), school and district staff personnel, and parents can all use the Support Center.  If you are opening a ticket for student help, be sure to include the student’s name, PowerSchool ID number, and your school name. If your ticket is about a specific course, please include the course name and teacher name.

Student Help – If students are having any problems at all, they aren’t sure where to find help, they should visit our Student Help page. They are never more than 2 clicks away from help!

6. Interventions for Low-Performing Students

If you have students who are low-performing, under-performing, or at-risk for any reason, NCVPS has a number of intervention strategies for districts and schools to follow. Visit our Intervention Strategies page for details.

7. Be Aware of Current Enrollment Options

We can help schools with enrollments throughout the semester. Even after our regular enrollment period ends, we have these options available:

Transfer Students – We can accept transfer students after regular enrollment has ended. Transfer students must be enrolled in the class at the face-to-face school, have seat time with an instructor, and have a passing grade to transfer in with. We must also have an available seat in the course to accommodate the transfer. Contact the Virtual Support Center to transfer students. Be sure to include the following in your ticket:

  • student’s name
  • PowerSchool ID#
  • school name
  • transfer grade
  • course needed
  • any student details that can help the NCVPS teacher

Transfer options will remain open through midterms each semester.

OCS Enrollments – We can still enroll OCS students into existing sections. We can’t open new OCS sections for schools, though.

Flex Learning – We have Flex Learning options available throughout the semester. Contact our Virtual Support Center to enroll students in Flex Learning courses. Be sure to include the student’s name PowerSchool ID#, school name, and course needed.  You can include any details that will help us better support the student.