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NCVirtual Quick Reference Guide

It is important that E-learning learning advisors have their accurate contact information in the registration system. Our teachers and staff need a contact person at each school.

System Access

If you forgot your password to the NCVirtual registration system, open a ticket with our Virtual Support Center to have your password reset. Our system only generates one login per school, so you will need to share the username/password with other school personnel who may need access.

Updating Contact Information

1) Begin by logging in and clicking the “My Info” button in the registration system. This takes you to the account information for you and your school.

2) Update your contact information the first time you log in and whenever it changes. You must enter your email in BOTH email boxes for the data to be saved.

3) After you update your information, click the ‘Update’ icon at the bottom to save your updates. (See below.)

Update Contact Info Image

4) You can also change your password here. Notice that there is a separate “Update” icon for passwords. You cannot save contact information and password information at the same time. You must do those two tasks separately.