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NCVirtual Quick Reference Guide

Just-in-Time NCVirtual Matrix

Are you new to NCVirtual? This matrix shows how your role can help your district, school, and students be successful with your NCVirtual partnership.

  • This is a real class, with real grades, and high school credit.

  • Block classes require about 90 minutes of work a day.

  • Yearlong classes require about 50 minutes of work a day.

  • You may have homework over the weekend, just like in your traditional school.

  • You will get your username and password from your e-Learning Advisor at your school.

  • If you have questions about your course, ask your NCVirtual instructor.

  • If you have technical issues inside the course or can’t log in, open a ticket with our Virtual Support Center.

  • Visit our Getting Started as an NCVirtual Student page.

NCVirtual needs a contact person at each school that enrolls with us. This person is the school’s e-learning advisor or ELA. The ELA is the person our teachers and staff will contact when we need to communicate with the schools. This person is usually a counselor, but assistant principals, principals, and facilitators have filled this role. Here are the general responsibilities:

  • You will register students in our registration system. See Quick Registration Guide.

  • Be aware of our program options when you are registering: standard, AP, honors, OCS, co-teaching, block, yearlong, summer, Early Start, and Traditional Start.

  • Be sure that you check NCVirtual course prerequisites before registering.

  • Be sure you enroll the student in the correct semester.

  • You will need to give students their usernames and passwords, which you can see on an enrollment report. See our Guide for Accessing Enrollment Reports.

  • Be sure students have a copy of the following printable guides:
    Checklist for Students Guide
    Student Start-up Guide
    Student Success Guide
    Student Help Guide
    Guide for Parents and Mentors (send this one home)

  • The 10th day of class is the last day to drop or enroll students.

  • Any student on the roster after Day 10 will be counted in the district’s allotment totals.

  • Some students may be waitlisted when you register them. You will need to check back into the system to see their status (run an enrollment report)

  • You can withdraw students throughout the semester. NCVirtual will issue a W grade if the student is withdrawn after Day 10. A student withdrawn after Day 10 will still count in the district’s allotment totals.

  • Be prepared to help NCVPS contact students if they disappear from class.

  • Be prepared to coordinate help at the school with our intervention strategies if a student falls behind in class.

  • If you need help, open a ticket at the Virtual Support Center.

  • For more details, see our Getting Started for School’s page.

  • Ensure that students in NCVirtual courses have the textbooks and materials that they need.

  • See our textbook and materials list at this link. Generally, only AP courses require textbooks. A few science courses require “kitchen cabinet” supplies.

  • You will need to take the enrollments from our registration system and enter them into PowerSchool.

  • You will need to retrieve grades from our registration system and enter them into PowerSchool.

  • Be sure that students receive their NCVirtual progress report grades and report card grades.

  • Be aware that you do not enter our teacher information into PowerSchool. We run our own SAR.

  • Be aware of our grade policy and how we weight grades. See our Grades Quick Reference Guide here.

  • Be sure that NCVirtual teachers are aware of any students who have an IEP or 504.

  • You will need to be involved with your EC students in their online classes.

  • You should speak with the NCVirtual teacher about the student’s modifications, but the school may be responsible for some of the modifications.

  • See our Special Education Services page for more details.

  • Schools must identify in our registration system who the OCS face-to-face classroom teacher is.

  • The classroom teacher must go through our short, online training for OCS.

  • See our OCS Blended Learning page.

  • We have a similar process for our co-teaching intervention classroom teachers. See our Co-Teaching Intervention page for details. 
  • Schools will need to test students who are enrolled in NCVirtual EOC/CTE/NCFE courses.

  • All other courses have online finals in the course.

  • Be sure to use the NCVirtual school code for students who take the AP exam.

  • See our Grades Quick Reference Guide here.

  • Be sure that students log in and work on their course every day.

  • If students have questions about content in the course, have them contact their teachers.

  • If students have technical problems within the course (not just computer problems) have them open a ticket with our Virtual Support Center.

  • If students have login problems, they should contact the Virtual Support Center.

  • If students forget their passwords, they can use the password reset feature at the Canvas login site, or they can open a ticket with the Virtual Support Center.

  • Be sure students are doing their own work and that they understand our academic integrity policy.

  • Visit our Lab Facilitator’s Guide for full details.
  • Be aware of the School and District Roles and Responsibilities.
  • Be sure that each school has an e-learning advisor (ELA).

  • Be sure that ELAs have their contact information in the registration system.

  • Be prepared to act as a liaison between NCVPS and your district.

  • Be aware of the roles above.

  • Prepare training for your ELAs as need. NCVirtual uses a “train the trainer” approach in its training webinars.

  • If your district exhausts its NCVirtual allotment, you may request access to our reserve funds. Open a ticket with our Virtual Support Center to do that.

  • Be familiar with our Getting Started for Schools page.

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